LEARNING JOURNEYS

EXPLORE THE POSSIBILITIES

Reach higher, go further!

One of our values is GROWTH – we are focused on the development of our people and the future. That’s why we make sure that you are welcomed on to your journey with us even before day one.

Then throughout your time with us, we will make sure that you have the training to do an amazing job and to feel confident with serving our guests and working within a team.

We will listen to what your ambitions are, what your ideal career will be and we will help you to get there as best we can. All we need is for you engage in the learning we have in store for you!

After you receive our offer of employment, we will send you some e-forms to complete along with links to some mandatory training which you will need to complete before you start with us.

Then you will receive information on what to do and where to go on your first day for your onboarding session.

Commitment
When you join The Celtic Collection, you’re joining an organisation that is committed to your professional development and training – helping you achieve your career goals so that you can help the business achieve its goals.

Resources
We believe that you own your own career and we provide meaningful resources to help you grow so we can grow together.

From internal training sessions to paid resources, online opportunities to external certified programs, memberships of professional associations to leadership development – there is something for everyone.

Opportunities
Opportunities to develop are limitless with the Celtic Collection. Tell us about your aspirations so we can work together to get you there. Here at The Celtic Collection it’s all about creating opportunities for you to be your best.

We will support you in your first 12 weeks specifically on the training you will need to be great at your job. Then you will be supported on your learning journey throughout your time with us with exciting learning opportunities such as apprenticeships, management and leadership programmes to name a few.

We believe in a learning framework known as “70:20:10” which means:

70% of learning takes place on the job (learning in-the-flow),
20% through interaction and collaboration, and
10% through formal learning interventions such as classroom training and digital curricula.

You will create an individual learning journey and the Learning & Development function will help sign-post you to ways that support how you like to learn.
Learning can be informal or formal in a classroom, coaching and mentoring, on-the-job instruction, apprenticeships, leadership shadowing, experiential and action-based learning, on-demand digital learning, and informal drop in sessions.

Social technologies such as LinkedIn, Ted Talks, The Open University, live webinars, podcasts and bitesize video content will also play a role in how we will help you to learn.

We are very proud to partner up with amazing and supportive education providers. We work with:

Celtic College: Full prospectus of in-house development courses, many accredited, and delivered via classroom, e-learning and blended
University of South Wales: Unique, collaborative partnership with The Celtic Manor Resort to deliver the BA (Hons) Hotel & Hospitality Management. Tap to watch video
University College Birmingham: 6 month placements offered to undergraduates of the ‘Culinary Arts Management’ degree run by USB
University of Wales, Trinity St. David: 10 week placements offered to their ‘International Hotel Management’ undergraduates across Celtic Collection properties and venues
University of Wales, Trinity St. David: 10 week culinary placements offered across Celtic Collection properties and venues for UWTSD’s ‘International Gastronomy Management’ undergraduates
Cardiff Metropolitan University: Placements offered for Cardiff Met’s MBA in International Hospitality
Cambrian Training Company: apprenticeship partner offering qualifications across key hospitality and support functions, including but not exclusive to culinary, F&B, Business Admin, Finance qualifications, warehousing, digital marketing, retail and Customer Services. Currently 80+ learners actively undertaking qualifications.
Coleg Gwent/CAVC/Pembrokeshire College: Offering short-term placements / work experience to FE colleges across the whole of South Wales
Wales Millennium Centre: Working in partnership to place Technical Theatre Apprentices into ICC Wales
Project SEARCH: partnering with Project SEARCH’s “Transitioning to Work” programme for young adults with a learning disability, or autism spectrum conditions or both. Currently internships in place at The Parkgate Hotel.